This Privacy Policy describes how INRY.io ("we", "us", or "our") collects, uses, and shares information about you when you use our website, mobile applications, and other online products and services (collectively, the "Services").
1. Information We Collect
1.1 Information You Provide
We collect information you provide directly to us, including:
- Account Information: Name, email address, phone number, date of birth, and government-issued identification documents for KYC verification.
- Financial Information: Bank account details, UPI IDs, and transaction history related to INRY minting and redemption.
- Communication Data: Information you provide when contacting our support team or participating in surveys.
- Wallet Information: Blockchain wallet addresses you connect to our Services.
1.2 Information Collected Automatically
When you use our Services, we automatically collect:
- Device Information: Hardware model, operating system, unique device identifiers, and mobile network information.
- Log Information: Access times, pages viewed, IP address, and the page you visited before navigating to our Services.
- Transaction Information: Details about transactions you make through our Services, including minting, burning, and transfer activities.
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect information about your browsing activities.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Services
- Process transactions and send related information
- Verify your identity and comply with KYC/AML regulations
- Send technical notices, updates, security alerts, and support messages
- Respond to your comments, questions, and customer service requests
- Monitor and analyze trends, usage, and activities in connection with our Services
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Comply with legal obligations and regulatory requirements
3. Information Sharing
We may share your information in the following circumstances:
- With Service Providers: We share information with third-party vendors who perform services on our behalf, such as payment processing, KYC verification, and customer support.
- With Banking Partners: We share necessary information with our banking partners to facilitate INR deposits and withdrawals.
- For Legal Compliance: We may disclose information to comply with applicable laws, regulations, legal processes, or governmental requests.
- With Your Consent: We may share information with your consent or at your direction.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit and at rest using industry-standard protocols
- Regular security assessments and penetration testing
- Access controls and authentication mechanisms
- Employee training on data protection and security practices
- Incident response procedures for potential data breaches
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The retention period may vary depending on the context of the processing and our legal obligations.
6. Your Rights
Subject to applicable law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Object to or restrict certain processing of your information
- Request portability of your information
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us at privacy@inry.io.
7. International Data Transfers
Your information may be transferred to and processed in countries other than India. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.
8. Children's Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
INRY.io
Email: privacy@inry.io